Where can I find sizing guide?

We have a sizing guide located on each product page and all of our products fit very true to size so you can’t go wrong with your normal size! If you are in between sizes, the best bet would be to size up.

How do I join your email newsletter?

At the bottom of D-LULA.COM, you’ll find an email subscription form that will allow you to add your email address and subscribe to our email list. You’ll then be the first to know about all of our updates and announcements.

When will you restock an item?

With every launch, we double and even triple the amount of inventory for some of our most in-demand items. Stay tuned to our instagram, or subscribe to our newsletter for upcoming launch dates to be the first to know what items are releasing and when!

How should I wash my leggings?

We always recommend washing your leggings on delicates with cold water and do not tumble dry. Hang dry them afterwards to prevent potential fraying/pilling. Also, to prevent snagging, we suggest not washing them with other clothing items that may contain zippers or other forms of sharp objects as this can cause the material to snag or tear.

How do I receive my refund if my original payment method is no longer active?

We are only able to refund the original payment method for security and privacy reasons. Your financial institution should have measures in place to reroute the funds to a new card. We recommend contacting your financial institution to verify how this process works!

Which payment methods do you accept?

We accept all major credit and debit cards such as Visa, Maestro, MasterCard, Discover and JCB.
You can also pay using PayPal or 'pay later' options such as Klarna, Zip and Clearpay.  

The price has changed since I ordered?

We regularly hold flash sales on our site and unfortunately these only run for the time allocated to the specific promotion. We may also choose to reduce or increase the price of certain products at any given time.
As you agree to the price of the item at the time of purchase, we have no obligation to make any alterations to this regardless of whether we reduce the price of the same item further down the line. 

Do you sell gift cards?

Yes - we do sell gift cards. You can find our gift cards here.